Plantronics continues to assist contact centre industry with launch of groundbreaking website www.mycontactcentre.com
Swindon, UK - 29 September, 2004 - Plantronics, have today launched a new and innovative website designed to help contact centre managers and supervisors. A world first in the contact centre industry www.mycontactcentre.com is an easily accessible tool, providing a comprehensive range of information about the issues currently facing the industry.
Continuing to demonstrate Plantronics’ commitment to the contact centre industry, the website is packed with useful information, helping to simply explain, complex topics such as:
- EU directive on noise exposure
- Acoustic shock and anti-startle
- VoIP and Sound quality
As well as offering help and advice, www.mycontactcentre.com contains useful links to relevant industry websites and associations. It also features a new Headset Adviser tool to provide a step-by-step guide to selecting the most appropriate headset for a specific environment. The e-learning section will help teach users how to get the most from the technology they are using – a great tool for making business more efficient and potentially more profitable. A newsletter containing extra information is also available for those who wish to sign-up for it from the website.
Tony Jones, Contact Centre Marketing Manager at Plantronics commented, “www.mycontactcentre.com is a tool for the contact centre industry which allows them to access relevant information concerning the industry - it’s not just about products or technology. As a company, Plantronics has a long and distinguished history in the contact centre business and felt it was time to enhance the already excellent relationship we enjoy by providing the industry with the de facto website.”
About Plantronics
Plantronics introduced the first lightweight communications headset in 1962 and is recognized as the world leader in communications headsets. A publicly held company with approximately 4,000 employees, Plantronics is the leading provider of headsets to telephone companies and the business community worldwide. Plantronics headsets are also used widely in many Fortune 500 corporations and have been featured in numerous motion pictures and high-profile events, including Neil Armstrong’s historic “One small step for man” transmission from the moon in 1969. Plantronics, Inc., headquartered in Santa Cruz, California, was founded in 1961 and maintains offices in 18 countries. Plantronics products are sold and supported through a worldwide network of authorized Plantronics marketing partners. Information about the company and its products can be found at www.plantronics.com or by calling 0800 410014
